Live Chat Outsourcing

Our group of skilled and sympathetic customer care agents is here to assist your patients, give them the information they require, and carefully manage their data.

Improve Customer Satisfaction

With the help of our live chat outsourcing service, your company may assist clients in real time, increasing their pleasure and loyalty. Additionally, you and your internal resources can concentrate on other crucial duties as our team will be taking care of the live chat support.

However, what occurs when a live chatbot runs out of ways to help a customer? Our group of human agents steps in to help with that. Our agents are prepared to step in and give your consumers the support they require because they can comprehend and handle more complicated difficulties.

Don’t allow subpar customer service to hinder your company’s growth. Select the Live Chat Outsourcing services offered by Avs-BPO to experience the difference for yourself. Talk to us right now to find out more.

  • Customer service: Live chat outsourcing can respond to questions and grievances from clients, assisting in problem-solving and raising client happiness.
  • Sales support: Live chat representatives are available to answer questions about sales, give details about goods and services, and guide clients toward wise purchases.
    Technical assistance: Outsourcing live chat helps troubleshoot and solve issues while offering technical support to customers.
  • Order processing: Order processing includes taking orders, responding to inquiries regarding goods and prices, and informing clients of the progress of their orders. Live chat agents are capable of handling order processing.
  • Lead generation: By interacting with website visitors and offering information about goods and services, live chat outsourcing can assist companies in generating leads.
  • Live chat operators can help with social media account maintenance, replying to messages and comments, and interacting with followers.
  • Account management: Tasks like updating account information and resolving billing inquiries can be handled by live chat outsourcing.
    Details on items and services, such as availability, costs, and descriptions, can be obtained via live chat operators.
    Scheduling
  • appointments: Live chat outsourcing is capable of handling this task, assisting clients in setting up times and sending reminders.
  • Follow-up support: Live chat representatives are able to offer consumers follow-up support by responding to further inquiries and helping with persistent problems.

Delegate and focus on what matters

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