Discover virtualsolutions

Our Story and Successes

We started out as a BPO in 2009 and have since developed into a global provider of specialized services for clients. Learn about our history, our areas of specialty, and the people who helped shape Avs-BPO into what it is today.

ABOUT

virtual solutions

2009 saw the launch of Avs-BPO as a little company with just four workers. We are a BPO now, offering specialized services to clients all over the world. From graphic design to customer support, from web development to bookkeeping. You may hone your abilities and get actual work experience at Avs-BPO.

Our highly skilled team speaks both English and Spanish and has experience in business, marketing, customer service, finance, design and development, lead generation, and sales. We have offices in Miami, Florida, and El Salvador.

TURNING INTERACTIONS AND PROCESSES INTO A SCIENCE

The Avs-BPO People-Driven System

We at Avs-BPO do more than just outsourcing. Our all-inclusive team, which consists of a supervisor, service managers, and a quality team, manages the shift in your workload and keeps an ongoing eye on your performance. Our framework includes:

CALL CENTER

Case Studies

Marketing Leading Firm

A corporation contacted us in 2012, requesting a lead qualifier and virtual assistant. In order to boost memberships in all of its online groups, this first function managed lead qualification. An algorithm was initially tested in an attempt to find more prospects, however our staff performed better in terms of accuracy and the value of client interaction than the algorithm.‏

MEET

Our Leaders

Avs-BPO is led by a group of talented and dedicated leaders, each an expert in their respective fields with years of experience in successfully managing teams.

Rodolfo Schildknecht
Chief Innovation Officer

Delegate and focus on what matters